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Do you really know how customers decide whether to buy from you? Many sales efforts take a business-centric approach to selling. That is, they focus on what their marketing and sales people do. In starting and leading companies and coaching others

If you haven’t failed at something in your career, you probably haven’t explored the fullness of your talent. As Nelson Mandela said, “The greatest glory in living lies not in never falling, but in rising every time we fall.” The fear of

Kevin bemoaned the nearly 100 days a year he spent on the road for his job. “I’m strung out spending virtually all of my time traveling and missing my family,” he confided.  “The tennis foursome that I enjoyed kicked me out because I missed