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Governing boards face tough issues and have many challenges solving them.  One of the biggest challenges is how to engage divergent views and strong wills.  When issues become a question of who wins and who loses, power struggles ensue.  Without

Avoiding pitfalls

Why is change so difficult? Changes in technology and the economy challenge us to shift how we work. Yet, we flounder in our responses. Rarely, are the primary problems with change technical in nature. Rather, the problems arise in how people react

Even good businesses lose about 40 percent or more of the prospective customers that they could be serving. They have leaky sales pipelines. Before you increase your marketing to pump more prospects into your business, analyze where you’re losing