“Succession Planning Is Success Planning”
As the waves of Baby Boomers hit the shores of retirement, businesses and government agencies across the United States face huge talent shortages. While the Baby Boomer generation has 76 million members, Generation X following it numbers only 50 million. So, if...
Take a Passionate Stand for Your Customers
Amidst the flood of ads and product information bombarding customers, your business needs a strong message to be noticed. Those businesses that take a stand for their customers and convey it with passion gain attention and succeed. For example, in the early...
Look at Your Business from the Outside-In
Managers often spend too much time looking at their businesses from the inside. They focus on what they are doing rather than what their customers are doing. They also miss important opportunities to understand what’s happening with other players in their industry....
Fun and Engaging Ways to Build Talent
What are you doing to develop talent in your organization? Studies indicate that fewer than half of American businesses have formal programs to identify and develop needed future talent. Reviewing how your human capital is appreciating it as important as or more...
Watch Out — What You Measure Is What You’ll Get
What you measure in your business can have profound effects on your employees’ behaviors and your business results. Unfortunately, the effects may not be positive. Jim wanted to get away from the day-to-day responsibilities of his business in order to spend...
Take Steps for a Productive Board of Directors
Governing boards face tough issues and have many challenges solving them. One of the biggest challenges is how to engage divergent views and strong wills. When issues become a question of who wins and who loses, power struggles ensue. Without a constructive process...