4 Steps to Beating Workplace Bullying

4 Steps to Beating Workplace Bullying

The “B” word is getting a lot of play, and rightly so. Old models of command-control management and clawing one’s way to the top create conditions for bullying. What can employees do about it? Are they being “too sensitive,” which is a...
Get What You Want

Get What You Want

There’s a simple yet powerful formula for getting what you want. It’s called I.O.R.C. – Intention, Observation, Request, and Confirmation. Decide what you want to ask of someone and follow these steps. I’ve included an example of someone wanting to...