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What you measure in your business can have profound effects on your employees’ behaviors and your business results.  Unfortunately, the effects may not be positive. Jim wanted to get away from the day-to-day responsibilities of his business in

Negative thoughts can become viruses that eat away at our creativity and motivation. As one of my mentors, Eugene Kleiner of the legendary Kleiner Perkins venture capital firm, told me, “It’s not what you know or even who you know that

The “B” word is getting a lot of play, and rightly so. Old models of command-control management and clawing one’s way to the top create conditions for bullying. What can employees do about it? Are they being “too