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The “B” word is getting a lot of play, and rightly so. Old models of command-control management and clawing one’s way to the top create conditions for bullying. What can employees do about it? Are they being “too

If You Are Debating

If debates are raging in your business or organization, you are wasting time and money. You’re also destroying the goodwill needed to make great decisions and realize outstanding results. Western culture has mistakenly elevated debating to a

There’s a simple yet powerful formula for getting what you want. It’s called I.O.R.C. – Intention, Observation, Request, and Confirmation. Decide what you want to ask of someone and follow these steps. I’ve included an example of