How to Get Different Personalities Working Together Effectively
Diverse teams excel if, and only if, the members appreciate their differences and know how to navigate them productively. Otherwise, differences create friction but no added value and, in fact, can rip an otherwise promising business apart. This is especially true...
Get Through the “Heebie-Jeebies” of Life and Career
I worried that I would fall. In fact, I knew that I would fall. And, it was over 60 feet straight down to the hard-packed earth and underbrush below me. On my own, it felt like certain death. Twenty years ago I confronted that challenge in the final section of the...
Find Your “Most Wanted” Customers
Would you like more customers and have them be extremely profitable? The key is finding your “most wanted” customers. For many businesses, the top 20 percent of their customers yield 80 percent of their volume and profits. Merely doubling that top group will more...
Follow The “Rule of 3’s” For Results Now
Before you can lead others, you must manage yourself. You need to keep yourself motivated, create focus, and clear the way for results. Only then, can you credibly and effectively inspire and guide others. 1. Recognize three accomplishments. What’s working? You...
Redirect Aggression into Positive Action
Have you noticed that customers and employees have become more assertive, indeed aggressive? They’ve been taught and trained to stand up for what they want and not take “no” for an answer. While it’s helpful for people to express what they want, many persons lack the...
Expand Your Range of Influence Styles to Boost Results
Are you getting the results you want with other people? An effective way to broaden your impact is to add more influence skills to your toolkit. Each of us has a preferred way of trying to influence others. Often it has roots in our childhood experience—how our...