Generous listening is the #1 teamwork skill for employees. Listening and understanding one another are frequent casualties in today’s digital world. Listening is at the foundation, however, of developing strong work relationships, discerning the real issues at play, and having credibility to be effective.
Generous listening is more than just hearing someone else. It includes reflecting back to them your understanding of their point and checking to see if you’ve understood them. This ensures the other person that you have not only heard her or him but also have captured the essence of the message.
Listening is generous when you are willing to set aside your personal agenda to hear and see things from another person’s point of view. Give this gift to others and you will find it returned to you many fold.