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Managers often spend too much time looking at their businesses from the inside.  They focus on what they are doing rather than what their customers are doing.  They also miss important opportunities to understand what’s happening with other

Even good businesses lose about 40 percent or more of the prospective customers that they could be serving. They have leaky sales pipelines. Before you increase your marketing to pump more prospects into your business, analyze where you’re losing

Selling and delivering professional services through cyberspace offers an opportunity you don’t want to miss. We’re already buying and selling books and many other products through the internet. New professional firms are using the internet to