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Generous listening is the #1 teamwork skill for employees. Listening and understanding one another are frequent casualties in today’s digital world. Listening is at the foundation, however, of developing strong work relationships, discerning

As we learned in the research for the book, “Take Charge of Your Talent,” the most powerful way to get more from a team is to tap the team members’ self-motivation. This shifts the dynamics from a boss or organization trying to